Men Watches
Womens WatchesFREQUENTLY ASKED QUESTIONS
Yes, you can expect to receive the same product that you see in the picture. However, it's important to note that due to variations in monitor color schemes, the color of the product may appear slightly different in person. Rest assured, we make every effort to accurately represent our products through high-quality images and detailed descriptions. If you have any concerns or questions about specific colors or details, please don't hesitate to reach out to our customer service team. We're here to ensure your complete satisfaction with your purchase.
You can easily view your sales receipt by logging into your MY ACCOUNT and navigating to the ORDERS section. Once logged in, you'll find a detailed list of all your orders, including the corresponding receipts. Simply select the order you'd like to view, and you'll have access to your sales receipt for that specific transaction. This convenient feature allows you to easily access and reference your receipts whenever needed, providing you with peace of mind and efficient record-keeping. If you encounter any difficulties or have further questions, our customer service team is always available to assist you.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, use the contact us form and we will provide you with further steps on how to proceed.
Yes, we frequently restock items that are indicated as "out of stock." To ensure you don't miss out on these restocks and other exciting updates, we highly recommend signing up for our newsletter. By subscribing, you'll be the first to know about restocked items, new arrivals, exclusive promotions, and more. Stay in the loop and never miss a beat by joining our newsletter today!
To return your product, you should mail your product to the address provided by our customer support after get in touch with us and confirm your purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.